Subprocessor
Nature and purpose
Location
Legal basis for GDPR restricted transfers
Slack Technologies, LLC, a Salesforce company
Internal team communication and collaboration and workflow coordination.
USA
Standard Contractual Clauses (SCCs)
HubSpot Inc.
Used as CRM and marketing automation platform to manage customer relationships, track interactions, and send onboarding or product-related communication.
USA (EU Data Center)
Standard Contractual Clauses (SCCs)
Google Ireland Ltd (Google workspace)
Used for business email, cloud storage, cloud computing, document creation, internal communication and calendar management.
EU (Global Data Centers)
Standard Contractual Clauses (SCCs)
Kleer AB
Integrated accounting and financial system used to synchronize ledger data and automate
Sweden
N/A – transfer within EU/EEA
Amazon Web Services
Utilized for scalable cloud hosting and storage solutions, enabling us to run applications, store data, and scale resources as needed.
Sweden, Ireland & Germany
N/A – transfer within EU/EEA
GleSYS AB
Provides hosting services to support our web infrastructure and ensure reliable and secure data storage.
Sweden
N/A – transfer within EU/EEA
Nordlo Växjö & Ljungby AB
Used for cloud services, enhancing our IT infrastructure
Sweden
N/A – transfer within EU/EEA
Twilio Inc
Provides email delivery for transactional emails.
USA
Standard Contractual Clauses (SCCs)
Apix message Oy
Used for e-invoicing, facilitating electronic invoice exchange and processing to streamline invoicing operations.
Finland
N/A – transfer within EU/EEA
Pipedrive
Utilized to manage and streamline sales processes and customer interactions, improving sales tracking and customer relationship management.
Estonia
N/A – transfer within EU/EEA
Pendo.io, Inc
Used for product analytics and user feedback collection, helping to understand user behavior and improve product features.
Belgium, Finland, Netherlands, Germany
N/A – transfer within EU/EEA
Functional Software, Inc
Employed for monitoring and tracking application errors and performance issues, aiding in the timely resolution of software bugs and reliability improvements.
USA
Standard Contractual Clauses (SCCs)
Microsoft Azure
Provides cloud computing resources, including virtual machines and storage, to support various applications and ensure scalability and reliability.
Netherlands (West Europe)
N/A – transfer within EU/EEA
Rudderstack Inc
Used for managing and integrating customer data across platforms, enabling data-driven decision-making and insights.
USA
Standard Contractual Clauses (SCCs)
ActiveCampaign
Facilitates email marketing, customer automation, and CRM functionalities, improving customer engagement and relationship management.
USA
Standard Contractual Clauses (SCCs)
Mixpanel
Employed to track and analyze user interactions and product usage, providing insights to optimize user experience and product performance.
USA
Standard Contractual Clauses (SCCs)
Hotjar Ltd.
Provides tools for analyzing user behavior and collecting feedback, such as heatmaps and session recordings, to improve website usability and user experience.
EEA (Ireland)
N/A – transfer within EU/EEA
Arkimera Robotics AB
Provides advanced solutions for automating data processing tasks. They are utilized to enhance efficiency and accuracy in data management and operational processes, supporting the seamless execution of automated tasks.
Sweden
N/A – transfer within EU/EEA
Zendesk, Inc
Used for managing customer support tickets and providing a platform for customer service interactions, ensuring effective support and issue resolution.
EEA (Ireland, Frankfurt)
N/A – transfer within EU/EEA
Open payments AB
Provides open banking infrastructure and APIs to enable secure and compliant access to financial data and payment initiation services.
Sweden
N/A – transfer within EU/EEA
Anthropic, PBC
Provides the AI/LLM services Briox uses to operate and automate work across our internal business systems.
USA
Standard Contractual Clauses (SCCs)